A skilled and dedicated sales team ensures the commercial success of a business. Its members need to be tech-savvy, persuasive and highly efficient in communication. They should be able to cater to either B2B or B2C segment, or both, depending on their employer’s demands.
Customer service professionals enhance clients’ loyalty and strengthen the brand’s reputation. Their primary merits are politeness, patience and the ability to provide exhaustive answers to questions. Even the most sophisticated chatbots won’t be able to fully substitute qualified human support experts any time soon, because empathy is the key.
Customer support jobs are an ideal entry point into many industries, including IT. Employers gladly accept students and graduates without previous work experience. To get started, it’s enough to learn the scripts and meticulously stick to them. If a novice employer doesn’t know how to handle a request, they forward it to a profile specialist.
Over time, a professional can become a manager who supervises a team of support reps. It’s an exciting job with a decent salary. The manager understands very well how the organization functions and what each of its departments is busy with. After spending a few years in this position, they might want to switch to another department — and they will be able to make the most conscious choice.
Alternatively, they can switch to working with automated solutions. For instance, they can train chatbots that provide customer support services. As a result, the bots will deliver more accurate answers and will be able to cope with a larger scope of requests.
Jobs in sales require more proactivity than customer support. Sales managers should understand not only how to convince consumers to buy a product or service — but also which people to target, when and how. Their decisions need to be data-driven, so they largely rely on research results.
Modern sales teams often work remotely or stick to the hybrid model. Managing distributed teams might be quite a challenge because the industry had too little time to accumulate the necessary experience. A person who handles this task should be very flexible.
We offer vacancies from highly reliable organizations with decent work conditions. The selection of IT sales jobs on our website is always extensive. We always take into account the individual demands of each specialist. Znoydzem.com will save you a lot of time and nerves!
We help employers find the right specialists in the sales and customer service niche. We have access to a wide pool of talents with any level of expertise. Our prices are always affordable. We cater to the EU and understand the peculiarities of this region’s labor market very well.
After you get in touch with us, we’ll ask you questions on three key topics:
We have a huge database of talents, so we’ll start our search there. If the database lacks the right professionals, we’ll ask our contacts for help and will resort to the most efficient recruitment tools.
When we receive a candidate’s resume, we’ll scrutinize it to make sure they genuinely fit this role. We’ll compile a pool of applicants who seem to be the perfect fit for the position. Then, we’ll interview these specialists one by one. Finally, we’ll forward to you the information about the best candidates. Meanwhile, your HR department will be able to focus on other duties.
Why should you choose us?
High Speed of Work
Experience
Versatility
Excellent Communication Skills
Responsibility
Access to a Large Pool of Talents
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