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Vacancy in UK: Account Manager - Digital PR Salary GBP2000 - GBP2500/Month

About the job

Job Title: Account Manager - Digital PR

Role Type: Full Time - Permanent

Hours: 37 ½ Hours per Week

Location: Remote Working

Salary: £24,000 - £30,000 PA (Depending on experience)

We are a fast-growing digital marketing agency who have become the market leader in the content publishing world, growing to over 150 people in 3 years. We are disrupting the content publishing industry by providing unparalleled efficiency and quality of service. Each month we deliver 3-4 million words of content and build hundreds of links. We expect to double the business again in the next 18 months.


Role Accountabilities:

  • Be the point of contact for all Digital PR customers, enabling them to get the most use out of our core services, providing support and continued guidance for the customer.
  • Act on behalf of the customer's interests, ensuring that projects are delivered on time and to specification.
  • Provide management of the customer's service reviews and weekly updates. 
  • Present weekly, monthly and quarterly meetings with the customer where appropriate
  • Prepare and present reports to the customer
  • Understand each customer's budget & future plans to ensure that NWB’s delivery roadmap is aligned with customers' requirements
  • Up/Cross-Selling additional services to the customer from our core product offering
  • Ensuring customer renewals of subscription packages


KPIs - Actual Targets:

  • Revenue per quarter from existing customers
  • The renewal rate of campaigns
  • Upsell/Cross-sell % from existing DPR customers
  • DPR Customers NPS Score



  • New work laptop
  • Workplace pension with company contributions
  • Up to 33 days holiday based on company tenure (inc. Bank Holiday)
  • Leading full sick pay policy
  • Leading maternity & paternity leave policy
  • Full Employee Assistance, health and wellbeing program inc. 24-hour telephone and in-person counseling support
  • Fully remote role - No daily commute!
  • Birthday off every year
  • Employment anniversary gift vouchers
  • Time allocated every month dedicated to personal development
  • Access to leading online training courses

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