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Vacancy in Poland: Monetization Operations Specialist Salary

Monetization Operations Specialist Role Definition

-Manages the operation of activities inside the game through the game’s Back-end system: setting up promotions, controlling game features, implementing pricing configurations, etc.
-Manages the operation of activities outside the game: setting up ongoing and daily emails, web and mobile notifications, including segmented protocols
-Assists the Community Manager in Social Media related activities (coupons, raffles, notifications and more) - relevant to some studios
-Works on ongoing improvements of operation systems with development teams
-Perform full-cycle QA and Live Ops to provide delivery Quality (features Configuration and Testing)
-Acts as a focal point for Operations in feature development processes, as a part of task forces
-Clarify requirements (inconsistency, etc), provided by Business (Product Owners, Monetization Managers)
-Estimate own efforts
-Feature rollout and production monitoring after delivery on Production
-Duty according to Calendar, helping RnD Duty team with the investigation
-Bug reporting
-Manage Business requirements, Economy, BA and Art issues related to Operation/QA tasks, ability to explain the issue confidently and suggest solutions
-May develop to being in charge of a certain domain on the Operations team - Improving internal processes, product focal point, customer orientated projects, etc.

Communication: - Participation in team activities, such as Daily, Live QA meeting, Retro, Planning, Knowledge sharing inside the team, etc. - Clarification with Monetization, Product owners, Art Team, Economy Team, Analytics Team, RnD Feature teams, Participation in RnD Knowledge sharing meetings Work with test devices, utilities: - Jira - Confluence - MS Excel - Charles - DB (Vertica, Data Grip) - Testrail - Mobile Platforms - Browser console - ADB/ Android Studio, XCode
Professional Experience & Competencies
-High proficiency in using Excel -Logical thinking -Mobile-specific knowledge and experience in mobile testing -Familiarity with the studio's game and features -Ability to use different software - Back office software, wiki, project management software -Basic knowledge of SQL is an advantage -Availability and ability to work around the clock when needed Technological orientation -Has a customer service mindset
Soft Skills -Detail oriented Multi-tasking -Works well under pressure Independent Troubleshooting -Takes initiative Desire to learn Takes responsibility Creativity Interpersonal skills -Accountability -Planning and Organizing Customer orientation Critical thinking Interfaces -Strong collaboration within the studio, taking part in cross-unit processes Working with studio management on occasion -Occasional interfaces with back office development teams

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